Terms of service
Last updated: July 13, 2026
Welcome to Alisiwell. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through our store (the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least the age of majority in your jurisdiction to make a purchase through our Services. By placing an order, you represent that you meet this requirement.
2. Products and Orders
We make every effort to accurately display our products, including descriptions, pricing, and images. However, we do not guarantee that product descriptions or other content are error-free. We reserve the right to correct any errors, limit quantities, or cancel orders at our discretion, including orders that appear to be placed by resellers or in violation of these Terms.
3. Pricing and Payment
All prices are listed in US dollars unless otherwise noted and are subject to change without notice. Payment must be made in full at the time of purchase through our approved payment methods. You represent that any payment information you provide is accurate and that you are authorized to use the payment method provided.
4. Shipping and Delivery
Shipping timeframes and policies are outlined in our [Shipping Policy]. We are not responsible for delays caused by carriers or circumstances outside of our control.
5. Returns and Refunds
Our return and refund terms are outlined in our [Refund Policy]. By making a purchase, you agree to the terms set out in that policy.
6. Intellectual Property
All content on our Services, including text, graphics, logos, images, and product designs, is the property of Alisiwell or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from our Services without our prior written consent.
7. User Conduct
You agree not to use our Services for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with the operation of our Services, or to submit false or misleading information.
8. Product Use and Disclaimer
Our products are intended to provide general support and stability aids for use in the home. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or injury. You are responsible for assessing whether our products are appropriate for your specific needs, and we recommend consulting a healthcare professional if you have concerns about mobility, balance, or fall risk.
9. Limitation of Liability
To the fullest extent permitted by law, Alisiwell shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
10. Disclaimer of Warranties
Our Services and products are provided "as is" and "as available," without warranties of any kind, either express or implied, except as expressly stated in our policies.
11. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law principles, unless otherwise required by applicable consumer protection laws in your jurisdiction.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
13. Contact
If you have any questions about these Terms, please contact us at hello@alisiwell.com.